Our publications, this website and our services are owned and delivered by London Events Ltd (“London Events”, “we”, “our” or “us”) unless specifically indicated otherwise, and are operated and controlled from the United Kingdom and are subject to these terms and conditions.

Our main place of business is 157 Stoke Newington Road, London N16 8BP England, United Kingdom.

These terms and conditions and your use of our publications, this website and our services are governed by and construed in accordance with, the laws of England.

By using the website, you (“readers”, “user”, “users”, “visitors”) acknowledge and agree that:

Copyright in the content of our publications and this website is owned by London Events, or under agreement from a copyright owning partner, or under other rights, you have granted us. All rights are reserved and are protected by copyright, database, design and other rights. The content (“Our Content”) of our publications, apps and websites include editorial and listings, advertising and comments, reviews, photos, videos, sound, data and any other material that users of the services or readers of our publications contribute. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works, or in any way exploit any of Our Content in whole or in part without the prior written agreement of London Events. All permitted copying, redistribution or publication of Our Content, shall require the user to agree that there shall be no changes in or deletion of author attribution, trademark legend, copyright or other rights notice and shall include links to this website.

Individuals or organisations who supply or make content available including advertisements, comments, reviews, photos, videos, data or any other material, via the website or via means of post, email, FTP, URL or other method, do so under these terms and conditions except to the extent an agreement or variation signed by both parties has been executed.
Email addresses which we publish, users who have identified themselves to us as a point of contact for an event or venue and users who supply event or venue information including images are not subject to the consumer Privacy Policy herein. In order to ensure the accuracy and completeness of our listing data, we may periodically contact you. [You can find the page on which your contact information is published by using a Google site search such as, londonevents.org hello@londonevents.org] In the event, you wish to update the email address or remove it so as to cease receiving service emails, follow our Update this Event and Update this Place link on the page on which your address is published to request the change. Those whose email is not published can request removal by contacting info@londonevents.org.

Our data includes business email addresses. These are provided solely for the purpose of assisting consumers with customer service matters and other activities as indicated. You agree not to compile any email lists nor to use such addresses for marketing any product or service.

The permitted re-use of content through API, RSS, widget or other supply or feed mechanism that may from time to time be offered on the website or otherwise, unless covered by another written agreement with London Events, are subject to all terms and conditions herein. In particular, such permitted re-use shall be subject to ensuring that no changes in or deletion of author attribution, trademark legend or copyright or other rights notice shall be made. You will consider the risks involved in using any content and accept that, notwithstanding the testing and tuning we have undertaken, that the use of a supply or feed mechanism in any form may have an adverse impact on the speed of your device or website.

You agree to use the RSS, widget or other supply or feed only to provide summaries, each with a functional link to the associated story on our website that shall display the full content immediately (e.g., no jump pages or other intermediate or interstitial pages). You further agree not to frame or otherwise control the browser window (if any) in which our content opens, including limiting the size or position of such window. London Events reserves the right to alter, modify or withdraw any service without notice and provides no service level agreement for speed or up-time. We may determine that a supply or feed mechanism is placing an unacceptable processing burden and withdraw the service.

London Events is the registered trademark of London Events Ltd. The names, images and logos identifying London Events and its products and services are proprietary marks of London Events, and/or may be the proprietary marks of third parties. Any use made of these marks without obtaining permission may be an infringement of rights in those marks and London Events reserves all rights to enforce such rights. We hold rights in the following marks London Events, londonevents.org, www.londonevents.org and associated logos.

London Events provides the content in good faith but no guarantee or representation is given that the content is accurate, complete or up-to-date. Use of content on the website is at your own risk.
While London Events takes reasonable precautions on the website to prevent computer viruses and other malicious programs no liability is accepted for them. Connection to this site will be transmitted via public networks, and London Events makes no warranty or representation that the operation of this website will be uninterrupted or error-free, and disclaims all liability in respect thereof.

This website contains links to other websites, including booking links. London Events is not responsible or liable for any material supplied by or contained on any third party website which is linked from or to this, or any use of personal data by such a third party. The inclusion of any link on the website does not imply endorsement by London Events of the linked site and London Events offers no guarantee or liability for the efficient operation of these sites. Access to linked third-party websites is at your own risk. Please note that these Terms and Conditions apply solely to this website and not to any linked third party sites.

London Events keeps track of the number of visitors to its website, the pages they visit and how long they stay. We also collect information from visitors, including click data on advertisements, so that we are able to measure interest, tailor the presentation, and otherwise personalise our service. We will inform advertisers and partners about the number of visitors their advert has generated and other user behaviours.

These terms and conditions may be modified from time to time. Continued access or use of the Service by you will constitute your acceptance of any changes or revisions to these terms and conditions.

Copies, reprints, commercial access and CLA licensed use

London Events supply content under licence to external organisations. All enquiries related to commercial reuse should be addressed to admin@londonevents.org

London Events are members of the PLS and consent to use of content under several CLA licences.

Comment system

The website includes a comment and user review system (London comments) and we aim to establish an exchange of information and opinions about the events and places we list.

Users submitting Comments are requested to follow our guidelines and must comply with the law. This will enable dissent and debate to be a healthy part of such exchange.

Guidelines:

  • Comments should be focused on the topic addressed and avoid swear words. Use of CAPITAL LETTERS is nearly always unhelpful.
  • Users value well presented and written material: London Events will remove Comments that are poorly presented.
  • Comments should only submit URLs that are directly relevant to the place or event. Obviously commercial or spam-like contributions will be removed.
  • Users should not submit Comments that could harass on grounds of sex, race, gender or disability, or is offensive to others sexuality.
  • Users should not submit Comments that are obscene, threatening, menacing, abusive, or in breach of confidence.
  • Users must avoid Comments that identify an individual in an invidious manner. London Events will remove Comments that may be libellous.
  • Users must not post material which is the copyright of a third party.
  • London Events reserves the right to edit or delete comments without reason.

By your use of the comment system, you indicate your consent to London Events, at its discretion, determining that a breach of these guidelines shall be deemed a breach of our terms and conditions of use of the website.

Privacy Policy

London Events is committed to protecting the privacy of all personal information collected from you. By using our website, you indicate your consent to the collection and use of such information in accordance with the following Privacy Policy. We may ask you to provide certain information when you use the website.

You will know when we are collecting information intended to be kept for future use because the web page will contain a link to this privacy policy. The information collected may include:

  • your name, occupation and job title
  • postal/e-mail address
  • details about services you specifically request
  • details from documents you complete online
  • other information relevant to customer surveys and/or offers

We may:

  • send service-related information to you which we think may be of relevance/interest to you
  • send information relating to you or others if you indicate that you want to receive communications
  • provide other companies, such as advertisers, with statistical information about our clients, (but we will not provide them with information which can be used to identify any individual client or contact)
  • pass your details to accountants, consultants and other professionals and third parties, but only for the purpose of obtaining professional advice and complying with our contractual obligations to you
  • request optional information such as your interests in order to provide more tailored products and services to you (e.g. through internal research, data analysis, market research and product research

Visitors to our site may opt to receive communications via a variety of means including email newsletters that contains information we believe to be of interest. You can choose to restrict the collection or use of your personal information by ticking the relevant data protection boxes whenever you are asked to fill in a form on this website. If you have previously not objected to us using your personal information for direct marketing purposes, you can change your mind at any time by writing to 10 Grassmarket, London EH1 2JU or by e-mailing us at info@londonevents.org.

If you leave this website via a link to a website operated by a third party, we are not responsible for the protection and privacy of any information which you may provide while visiting such websites and the terms and conditions of that site will cover your usage. Your visit to any other sites and any transactions you may undertake will be under the terms and conditions of that site. London Website, London Events and any partner sites directly linked from www.londonevents.org do not accept any responsibility for purchases, or liability for any damages.

In every case, you should exercise caution and look at the terms and conditions and privacy statement applicable to the website in question.

By using the website and not advising us to the contrary, you agree to us using the data in the way set out in these terms and conditions. We are registered under the Data Protection Act 1998. Under this Act, you may request details of personal information that we hold about you. You may be charged a small administration fee of no more than £10 for this information. If you want to make a request, or if you believe that any information we hold about you is incorrect or incomplete you should write to the Data Protection Compliance Officer at London Events at the above address. Any information that is found to be incorrect will be corrected as soon as possible.

Sale of services and products on sites owned by London Events Ltd.

The sites include but are not limited to www.londonevents.org, guide.londonevents.org, festival.londonevents.org and london.website. These are general terms and conditions for services and products offered on the websites which are provided by London Events Ltd and in some cases an operating company or business unit within the group. Substitute products and services will not be provided unless specifically agreed with you. Our online shop, shop.londonevents.org, is provided only for consumer purchases for non-commercial use. For any commercial purchases, please contact shop@londonevents.org. Some products and services may be in limited supply, for which we only have archival quantities, and we reserve the right not to fulfil any orders in which case a full refund will be made.

You have the right to return the goods and receive a refund within fourteen days of purchase except in the case of the sale of an issue of any magazine, any digital product which the consumer has unsealed or otherwise started using, or other product which by its nature has a time-specific value (e.g. an event ticket). We will refund your postage costs for returning goods on request. When you make a purchase from the Shop (e.g. purchasing a subscription or a single copy of the current issue) you will receive written confirmation of your transaction. All queries or requests for any refund related to the supply of products or services should be made to London Events Ltd, 10 Grassmarket, London EH1 2JU or by emailing us at hello@londonevents.org. We will charge a modest fee to process refunds.

Advertising

London Events does not accept liability for any loss incurred by error or omission of any advertisement. In the event that advertising materials do not reach London Events by any agreed deadline, the advertiser remains liable for the full cost of the advertisement and London Events reserves the right to use the inventory or fill the space as it sees fit. Cancellation is not offered on any confirmed booking. London Events, entirely at its discretion, will endeavour to meet changes in requirements requested at least 20 working days in advance of the earlier of the start date or the advert being sent to print. London Events will not publish any advertisement which London Events consider may be in breach of the law or is otherwise defamatory or libellous. The advertiser shall indemnify London Events in respect of any costs and expenses arising out of any claim resulting from the advertisement.

Payment is required before publication or delivery of services unless credit facilities have been agreed in advance and in writing. London Events will charge 8% interest on overdue accounts plus any costs incurred in securing payment. We will notify you of these charges in advance. Where applicable, VAT will be added at the prevailing rate – currently 20% in the United Kingdom.

Cookies

London Events’ website makes use of “cookies“. A cookie is a small piece of information which is stored by your web browser. Your use of the website is deemed to be your consent to the use of cookies.

Cookies used by London Events Website
name type contents purpose
* Persistent if you tick the “remember me” checkbox when signing in, otherwise a session cookie is used.
Session cookies last only until you close your web browser.
COOKIE_NOTICE persistent numeric indicates you have been shown a message telling you that this site uses cookies
DIS persistent distance in miles stores a distance from your location in which to search
FAV persistent venue IDs stores your chosen favourite venues
LOC persistent latitude, longitude and location name stores your chosen location for use in searches
LOCNEW session location name including region displays a confirmation of a new set location (if you have auto-detected your location)
LOCPRV persistent latitudes, longitudes and location names up to three previously stored locations for quick access when changing location
PHPSESSID session random ID identifies your shopping basket while you use our shop
PRTNR session affiliate ID indicates you have visited londonevents.org by following a link on the website of one of our partners
SCHPRV session search field values search criteria you have used today so that the search form can be pre-filled for subsequent searches
U persistent or session * user ID indicates that you have signed in
We use Google Analytics to record traffic volumes. You can read about the cookies which Google Analytics uses and/or install a browser add-on to opt out of Google Analytics cookies.

We use Google’s DFP Small Business to serve advertisements. You can read more about DFP’s use of cookies and/or learn how to opt out of advertising cookies.

By using this service, the user represents and warrants that he or she will not use the service in any manner that would violate these Terms and Conditions or any third party’s copyright, intellectual property, or other rights. Any violations or potential violations should promptly be reported to info@londonevents.org

Rules for London Events’ Competitions and Offers

London Events runs Competitions and Offers from time to time in print and on our sites for the benefit of readers. The following general rules apply:

Only one entry per person is permitted.
Entry is open to UK residents only.
Offers are subject to availability.
Only original List magazine vouchers or if provided prints of londonevents.org vouchers may be used (as specified in the individual offer).
A prize will be drawn within one week of closing date.
Only the winners will be contacted personally.
Winners will be notified by telephone or email.
As prizes may be time sensitive, if we are unable to reach you by phone, we may re-draw the competition.
Entrants must provide the entry details as specified.
Entrants may be required to be 18 years of age or older.
Offers and prizes are not transferable.
No purchase necessary.
Employees of London Events and any company associated with a specific promotion, and their families, are not eligible to enter competitions.
Proof of sending post/email is not proof of our receipt of your entry.
No responsibility can be accepted for entries that are lost, delayed or damaged.
The closing date is as specified.
The prize must be collected, if appropriate, within one month of notification.
There is no cash alternative to the prize or offer and no other prize is available for request. But in the event of the advertised prize is unavailable London Events reserve the right to offer an alternative prize of equal or greater value.
Winners may be required to take part in or co-operate with publicity.
No responsibility is accepted for inaccurate prize details supplied by sponsors.
Use of false name or address, i.e. name, by which the entrant is not usually known, will disqualify them from receiving any prize.
London Events reserves the right to amend these rules from time to time.
The prize winners will be selected at random by London Events. London Events’ decision is final in every situation, including any not covered above and no correspondence will be entered into.
Entrants are deemed to have accepted these rules and to agree to be bound by them.
Competitions and Offers may have individual additional conditions as indicated.
London Events will not pass on entrant’s personal details to any other organisation without their permission, except if necessary for the purpose of awarding the prize or if the entrant has agreed to a competition’s specific terms and conditions whereby it is stipulated that details will be shared.
THIS SERVICE IS PROVIDED “AS IS,” WITH NO WARRANTIES WHATSOEVER. ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANT-ABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. NEITHER London Events NOR ANY GROUP COMPANY, SUCCESSORS, AFFILIATES, OR ASSIGNS (COLLECTIVELY, “London Events”) SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR THE USE OR MISUSE OF THIS SERVICE. SUCH LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW TO PREVENT THE RECOVERY OF DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES (EVEN IF London Events HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).

This Website is offered to you conditioned on your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement and represent that you have read and understood its terms. Please read the Agreement carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions you are not authorized to use this Website.

We may change or otherwise modify the agreement in the future in accordance with the Terms and Conditions herein, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. We will note the date that revisions were last made to the Agreement at the bottom of this page, and any revisions will take effect upon posting. We will notify our members of material changes to these terms and conditions by either sending a notice to the email address provided to us at registration or by placing a notice on our Website. Be sure to return to this page periodically to review the most current version of the agreement.

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that (i) all information supplied by you on this Website is true, accurate, current and complete, (ii) if you have an LondonEvents account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you, (iii) you are 13 years of age or older in order to register for an account and contribute to our Website and (iv) you possess the legal authority to enter into this Agreement and to use this Website in accordance with all terms and conditions herein.

London Events does not knowingly collect the information of anyone under the age of 13. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

Copying, transmission, reproduction, replication, posting or redistribution of the Website Content or any portion thereof is strictly prohibited without the prior written permission of London Events. To request permission, you may contact London Events as follows:

Director, Partnerships and Business Development

London Events Ltd.
157 Stoke Newington Road
London N16 8BP England, United Kingdom

Users of the Website will not incur any charges for using the Website in accordance with these Terms and Conditions. However, the Website contains links to third-party websites which are operated and owned by independent service providers or retailers. Such third-parties may charge a fee for use of certain content or services provided on the website. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where LondonEvents provides details of charges on the Website, such information is provided for convenience and information purposes only. London Events in no way guarantee that this information is correct nor is it in any way responsible for content or services provided on such third party websites.

PROHIBITED ACTIVITIES

The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

(i) use this Website or its contents for any commercial purpose;
(ii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
(iii) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
(iv) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
(v) deep-link to any portion of this Website for any purpose without our express written permission;
(vi) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization; or
(vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by LondonEvents in connection with the Website or the services.

PRIVACY POLICY AND DISCLOSURES

London Events believe in protecting your privacy. Any personal information you post on the Website will be used in accordance with our Privacy Policy. Click here to view our Privacy Policy.

REVIEWS, COMMENTS AND USE OF OTHER INTERACTIVE AREAS

We appreciate hearing from you. Please be aware that by submitting content to this Website by email, postings on this Website or otherwise, including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant London Events and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Submission. You acknowledge that London Events may choose to provide attribution of your comments or reviews at our discretion. You further grant London Events the right to pursue at law any person or entity that violates your or London Event’s rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary.

London Events does not edit or control the User Messages posted to or distributed on this Website including through any chat rooms, bulletin boards or other communications forums, and will not be in any way responsible or liable for such User Messages. London Events nevertheless reserve the right for any reason in its sole discretion to remove without notice any User Messages and/or Site Content.

This Website may contain discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews of travel experiences or other content, messages, materials or other items on this Website (“Interactive Areas”). If London Events provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through this Website any of the following:

Any message, data, information, text, music, sound, photos, graphics, code or any other material (“Content”) that is false, unlawful, misleading, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, or advocates harassment of another person, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
Content that is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
Content that would constitute, encourage, promote or provide instructions for a conduct of an illegal activity, criminal offense, give rise to civil liability, violate the rights of any party in any country of the world, or that would otherwise create liability or violate any local, state, national or international law, including, without limitation, the regulations of the U.S. Securities and Exchange Commission (SEC) or any rules of any of securities exchange , including but not limited to, the New York Stock Exchange (NYSE), the NASDAQ, or the London Stock Exchange;
Content that provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. In particular, content that promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacturer-installed copy-protect devices, or providing pirated music or links to pirated music files;
Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including LondonEvents;
Unsolicited promotions, mass mailings or “spamming”, transmission of “junk mail”, “chain letters”, political campaigning, advertising, contests, raffles, or solicitations;
Content containing commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes;
Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
Viruses, corrupted data or other harmful, disruptive or destructive files;
Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or
Content or links to content that, in the sole judgment of London Events, (a) violates the previous subsections herein, (b) is objectionable, (c) which restricts or inhibits any other person from using or enjoying the Interactive Areas or this Website, or (d) which may expose London Events or its affiliates or its users to any harm or liability of any type.
London Events takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is LondonEvents liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, London Events is not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Area. Although London Events has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, London Events reserves the right, and has absolute discretion, to remove, screen, translate or edit without notice any Content posted or stored on this Website at any time and for any reason, or to have such actions performed by third parties on its behalf, and you are solely responsible for creating backup copies of and replacing any Content you post or store on this Website at your sole cost and expense.

If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by London Events or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release London Events, and its licensees, successors and assigns, from any claims that you could otherwise assert against LondonEvents by virtue of any such moral rights.

Any use of the Interactive Areas or other portions of this Website in violation of the foregoing violates the terms of this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or this Website.

BOOKING WITH THIRD-PARTY SUPPLIERS THROUGH LONDON EVENTS

Use of Instant Booking. London Events offer you the ability to search for, select, and book travel reservations with third-party suppliers without leaving the LondonEvents site experience. By booking travel reservations facilitated by Instant Booking, you will become an London Events member if you are not one already. As an London Events member, you will be able to post travel reviews, participate in discussion forums, email London Events content to yourself and to others, access and receive members-only newsletters and travel planning content, and enter surveys, contests, or sweepstakes.

By using Instant Booking, you acknowledge that you accept the practices described in our Privacy Policy and all of these terms and conditions. In addition, you warrant that you are 18 years of age or older, that you possess the legal authority to enter into this Agreement and use Instant Booking and this site in accordance with these terms and conditions, and that all information you supply is true and accurate. You further agree that you will use Instant Booking only to make legitimate reservations for you or others for whom you are legally authorized to act. Any false or fraudulent reservation is prohibited, and any user who attempts such a reservation may have his or her London Events membership terminated. If you have an London Events account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you.

AS A USER OF THIS WEBSITE, INCLUDING INSTANT BOOKING, YOU UNDERSTAND AND AGREE THAT: (1) NEITHER LONDON EVENTS NOR ITS AFFILIATES WILL HAVE ANY LIABILITY TO YOU OR OTHERS FOR ANY UNAUTHORIZED TRANSACTIONS MADE USING YOUR PASSWORD OR ACCOUNT; AND (2) THE UNAUTHORIZED USE OF YOUR PASSWORD OR ACCOUNT COULD CAUSE YOU TO INCUR LIABILITY TO BOTH London Events AND OTHER USERS.

When you book a reservation facilitated by Instant Booking, we will collect your payment information and transmit it to the supplier to complete the transaction, as described in our Privacy Policy. Please note that the supplier, not London Events, processes your payment and fulfil your reservation. London Events and its affiliates will not interfere with reservations arbitrarily, but we reserve the right to cancel or not process a reservation because of certain extenuating circumstances, such as when a reservation is no longer available or when we have reasonable cause to suspect that a reservation request may be fraudulent. London Events also reserves the right to take steps to verify your identity to process your reservation.

In the unlikely event that a reservation is available when you place an order but becomes unavailable prior to check-in, your sole remedy will be to contact the supplier to make alternative arrangements or to cancel your reservation.

Third-Party Suppliers

London Events is not a travel agency and does not provide or own transportation services or accommodations. Although London Events displays information about properties owned by third-party suppliers and facilitates reservations with certain suppliers on Instant Booking and affiliate sites, such actions do not in any way imply, suggest, or constitute London Events sponsorship or approval of third-party suppliers, or any affiliation between London Events and third-party suppliers. Although London Events members may rate and review particular properties based on their own experiences, London Events does not endorse or recommend the products or services of any third-party suppliers. You agree that London Events is not responsible for the accuracy or completeness of information it obtains from third-party suppliers and displays on its sites or apps.

If you book a reservation with a third-party supplier, you agree to review and be bound by the supplier’s terms and conditions of purchase and site use (the “Terms of Use”), Privacy Policy, and any other rules or policies related to the supplier’s site or property. Your interactions with third-party suppliers are at your own risk. London Events will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with third-party suppliers.

This Website may link you to supplier sites or other websites that London Events does not operate or control. For further information, please refer to the “Links to Third-Party Sites” section below.

Booking Vacation Rentals with Third-Party Suppliers Listed on Affiliate Sites. London Events and some of its affiliates act as marketplaces to allow travellers to enter into vacation rental agreements or rental transactions with property owners and managers (each, an “Advertiser”). As a user, you must be responsible for your use of this Website, our affiliate sites, and any transaction involving vacation rentals facilitated by Instant Booking and/or listed on affiliate sites. We do not own, manage, or contract for any vacation rental property listed on this Website or our affiliate sites.

Because neither London Events nor its affiliates are parties to rental transactions between travellers and Advertisers, any dispute or conflict involving an actual or potential transaction between you and an Advertiser, including the quality, condition, safety or legality of a listed property, the accuracy of the listing content, the Advertiser’s ability to rent a vacation rental property, or your ability to pay for a vacation rental property, is solely the responsibility of each user. You understand and agree that you may be required to enter into a separate rental agreement with an Advertiser before making a reservation or purchasing a product or service, and such an agreement may place additional restrictions on your reservation, product or service.

Vacation Rental Payment Terms

You agree to pay an Advertiser or an London Events affiliate acting on behalf of an Advertiser the service fee for any vacation rental reservation in accordance with the Terms of Use on the affiliate site. An London Events affiliate may act as an Advertiser’s limited agent solely for the purpose of transmitting your payment to the Advertiser.

For further information on vacation rental fees, security deposits, payment processing, and cancellations and refunds, please consult the Terms of Use of our affiliate sites. By making a vacation rental reservation facilitated by one of our affiliate sites, you acknowledge and agree to that site’s Terms of Use and Privacy Policy.

TRAVEL DESTINATIONS

When you book international travel reservations with third-party suppliers or plan international trips using this Website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.

For passport and visa requirements, please consult the relevant embassy or consulate for information. Because requirements may change at any time, be sure to check for up-to-date information before booking and departure. London Events accepts no liability for travellers who are refused entry onto a flight or into any country because of the traveller’s failure to carry the travel documents required by any airline, authority, or country, including countries the traveller may just be passing through en route to his or her destination.

It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. London Events urges passengers to investigate and review travel prohibitions, warnings, announcements and advisories issued by the UK Government, the European Union (EU) and destination country governments prior to booking travel to international destinations. BY LISTING INFORMATION RELEVANT TO EVENT IN PARTICULAR DESTINATIONS, LONDON EVENTS DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

LIABILITY DISCLAIMER

PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS LONDON EVENTS LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION OR ELSEWHERE IN THE AGREEMENT, PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING THIS WEBSITE.

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING RESERVATION AVAILABILITY AND PRICING ERRORS. LONDON EVENTS ITS SUBSIDIARIES AND CORPORATE AFFILIATES (COLLECTIVELY, THE “LONDON EVENTS LIMITED) DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE HOTEL, VACATION RENTAL PROPERTIES, AIR, EVENT, CAR AND ANY OTHER TRAVEL PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, LIST OF HOTEL OR VACATION RENTAL PROPERTY AMENITIES, GENERAL PRODUCT DESCRIPTIONS, REVIEWS AND RATINGS, ETC.). IN ADDITION, LONDON EVENTS EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE.

THE LONDON EVENTS MAKE NO REPRESENTATIONS OF ANY KIND ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE (SITE CONTENT) OR ANY PORTION THEREOF FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE LONDON EVENTS. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE LONDON EVENTS DISCLAIM ALL WARRANTIES, CONDITIONS, OR OTHER TERMS OF ANY KIND THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM THE LONDON EVENTS, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW LONDON EVENTS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OR TERMS OF ANY KIND AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET POSSESSION AND NONINFRINGEMENT.

LONDON EVENTS ALSO EXPRESSLY DISCLAIMS ANY WARRANTY, REPRESENTATION, OR OTHER TERM OF ANY KIND AS TO THE ACCURACY OR PROPRIETARY CHARACTER OF THE SITE CONTENT.

NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR LIMIT LONDON EVENTS LIABILITY FOR (I) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (II) FRAUD; (III) FRAUDULENT MISTATEMENT (IV) DELIBERATE BREACH OR GROSS NEGLIGENCE (V) ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

THE THIRD-PARTY SUPPLIERS PROVIDING HOTEL OR VACATION RENTAL PROPERTY INFORMATION, TRAVEL OR OTHER SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE LONDON EVENTS. THE LONDON EVENTS ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. THE LONDON EVENTS HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

SUBJECT TO THE FOREGOING, YOU USE THIS WEBSITE AT YOUR OWN RISK AND IN NO EVENT SHALL THE LONDON EVENTS (OR THEIR OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSSES OR DAMAGES OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGES ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION OF ANY TYPE ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF LONDON EVENTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THESE TERMS AND CONDITIONS AND FOREGOING LIABILITY DISCLAIMER DO NOT AFFECT MANDATORY LEGAL RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

If the London Events Ltd is found liable for any loss or damage that arises out of or is in any way connected with your use of our sites or services, then the London Events Ltd’ liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees paid to London Events for the transaction(s) on this Website giving rise to the claim, or (b) One-Hundred Sterling (GBP £100.00).

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the London Events Ltd.

INDEMNIFICATION

You agree to defend and indemnify London Events and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

(i) your breach of this Agreement or the documents referenced herein;
(ii) your violation of any law or the rights of a third party; or
(iii) your use of this Website.

LINKS TO THIRD-PARTY SITES

This Website may contain hyperlinks to websites operated by parties other than London Events. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. In some cases, you may be asked by a third party site to link your profile on LondonEvents to a profile on another third party site. Choosing to do so is purely optional, and the decision to allow this information to be linked can be disabled (with the third party site) at any time.

SOFTWARE AVAILABLE ON THIS WEBSITE

Unless otherwise specified, the materials on the websites are presented solely to provide information regarding and to promote London Event’s services, websites, partners and other products available in the United Kingdom, its territories, possessions and protectorates. The LondonEvents websites are controlled and operated by LondonEvents from its offices in the Commonwealth of the United Kingdom. London Events makes no representation that materials on the LondonEvents websites are appropriate or available for use outside of the United States. Those who choose to access the LondonEvents website from outside of the United Kingdom do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. Software from the LondonEvents websites is further subject to United Kingdom export controls. No software from the LondonEvents websites may be downloaded or otherwise exported or re-exported (a) into (or to a national or resident of) Cuba, Iraq, Sudan, North Korea, Iran, Syria, or any other country to which the U.K. has embargoed goods or (b) to anyone on the U.K. Treasury Department list of Specially Designated Nationals or the U.K. Commerce Department’s Table of Deny Orders. By using the LondonEvents websites, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

Any software that is made available to download from the London Events websites (“Software”) is the copyrighted work of London Events, or London Events affiliates, or other third party software as identified. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software (“License Agreement”). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, non-transferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.

Please note that all Software, including, without limitation, all HTML, XML, Java code and Active X controls contained on this Website, is owned by London Events and/or its affiliates, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.

COPYRIGHT AND TRADEMARK NOTICES

All contents of this Website are London Events. All rights reserved. London Events is not responsible for content on websites operated by parties other than London Events. London Events logo, the ratings bubbles and all other product or service names or slogans displayed on this Website are registered and/or common law trademarks of London Events and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of London Events or the applicable trademark holder. In addition, the look and feel of this Website, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of London Events and may not be copied, imitated or used, in whole or in part, without the prior written permission of London Events. All other trademarks, registered trademarks, product names and company names or logos mentioned on this Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by London Events.

Notice and Take-Down Policy for illegal content

London Events operate on a “notice and takedown” basis. If you have any complaints or objections to material or content including User Messages posted on this Website, or if you believe that material or content posted on this Website infringes a copyright that you hold, please contact us immediately by following our notice and takedown procedure. Click here to view the Notice and Takedown Procedure. Once this procedure has been followed London Events will make all reasonable endeavours to remove illegal content within a reasonable time.

Modifications

London Events may change, add or delete these Terms and Conditions or any portion thereof from time to time in its sole discretion where it deems it necessary for legal, general regulatory and technical purposes, or due to changes in the services provided or nature or layout of the Website. Thereafter, you expressly agree to be bound by any such amended Terms and Conditions.

London Events may change, suspend or discontinue any aspect of the LondonEvents service at any time, including the availability of any feature, database or content. London Events may also impose limits on certain features and services or restrict your access to all or parts of the Website or any other LondonEvents web site without notice or liability for technical or security reasons, to prevent against unauthorised access, loss of, or destruction of data or where we consider in our sole discretion that you are in breach of any provision of these Terms and Conditions or of any law or regulation and where it decides to discontinue providing a service.

YOUR CONTINUED USE OF LondonEvents NOW, OR FOLLOWING THE POSTING OF ANY SUCH NOTICE OF ANY CHANGES, WILL INDICATE ACCEPTANCE BY YOU OF SUCH MODIFICATIONS.

JURISDICTION AND GOVERNING LAW

This Website is operated by a U.K. entity and this Agreement is governed by the laws of the Commonwealth of UK. You hereby consent to the exclusive jurisdiction and venue of courts in the UK and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of this Website. You agree that all claims you may have against London Events arising from or relating to this Website must be heard and resolved in a court of competent subject matter jurisdiction located in the Commonwealth. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. The foregoing shall not apply to the extent that applicable law in your country of residence requires an application of another law and/or jurisdiction and this cannot be excluded by contract.

CURRENCY CONVERTER

Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes may not be updated on a daily basis. The information supplied by this application is believed to be accurate, but London Events, and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

ADDITIONAL MOBILE LICENSES

Portions of London Events mobile software may use copyrighted material, the use of which London Events acknowledges. In addition, there are specific terms that apply to use of certain LondonEvents mobile applications. Please visit the Mobile Licenses page for notices specific to London Events mobile applications.

GENERAL PROVISIONS

You agree that no joint venture, agency, partnership, or employment relationship exists between you and the London Events Ltd and/or affiliates as a result of this Agreement or use of this Website.

Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relate to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions of the Agreement shall continue in effect.

This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and London Events with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the customer and London Events with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relate to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

These Terms and Conditions are available in the language of the Website. The specific Terms and Conditions under to which you signify your agreement will not be individually stored by London Events.

The Website may not always be updated on a periodic or regular basis and consequently is not required to register as editorial product under any relevant law.

Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

SERVICE HELP

For answers to your questions or ways to contact us, visit our Help Centre. Or, you can write to us at:

London Events Ltd.

157 Stoke Newington Road
London N16 8BP England, United Kingdom